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Key Performance Indicators support a framework for strategic alignment between organisational critical success factors and quantifiable measurements for individual employees. This alignment helps ensure the organisation can manage and align specific Key Performance Indicators against business unit and individual employee performance objectives. Reporting by organisation unit and by person gives
full visibility on who has set quantifiable measurements and who has documented critical success factors.
The system also enables more frequent reviews of performance objectives than is possible with manual systems. Instead of annual reviews, the software module supports half yearly or monthly review for quantifiable measurements. This means an organisation can monitor and make adjustments to its plans more frequently and improve visibility, coordination and communication across the organisation. Objectives which are created as Key Performance Indicators help to focus attention on employee performance, desired behaviours and desired outcomes against critical success factors. Staff goals are clear and agreed at each review, which reduces the time wasted by management firefighting employee performance management issues. The resulting reduction in lost paperwork leads to a reduction in reviews that need to be repeated.
Key Performance Indicator Management Functional Specifications
| Intranet or ASP based Performance Management Software |
Yes |
| Browser Delivered Staff Review - “low IT requirement” |
Yes |
| Workflow via emails generated to users |
Yes |
| Performance Management, KPI, KRA Reviews |
Yes |
| Key Performance Indicator - KPI, Key Result Area (KRA) Reviews |
Yes |
| Staff Competency Reviews |
Yes |
| Development Review |
Yes |
| Employee Self Service Software |
Yes |
| Real Time Status for Managers and Staff |
Yes |
| Full Customization |
Yes |
| Interface to Payroll Data (reduces administration) |
Yes |
| Ability to turn off Competencies for later implementation |
Yes |
| Ability to turn off PD’s for later implementation |
Yes |
Objective Setting
| Business/Performance Objectives |
Yes |
| Competency Objectives |
Yes |
| Development Objectives |
Yes |
Review and Assessment Specifications
| Self Assessment (employee review) |
Yes |
| Manager Assessment (manager staff review) |
Yes |
| Agreed Assessment |
Yes |
Review Frequency
| Self Assessment (employee) |
Yes |
| Manager Assessment |
Yes |
| Agreed Assessment |
Yes |
| Annual |
Yes |
| Bi-annual |
Yes |
| Quarterly |
Yes |
Learning and Development Management Systems
| Links to LDMS |
Yes |
| LDMS Course List |
Yes |
| LDMS requested Courses Report |
Yes |
Reports
| Compliance Report |
Yes |
| Compliance Status Report for each manager (what work
is required) |
Yes |
Control Panel
| Create User |
Yes |
| Create New Dept/Division |
Yes |
| Set Time period for assessment |
Yes |
Technical Requirements
Microsoft Browser Version 5.5 and above
Microsoft IIS version 5 or later
Microsoft SQL Server or Microsoft Access
 
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